probl ems that ca nnot be ig nore d. Some lea ders unwi lling to do masses w ork, masse s concept weak, on m asses feeli ngs not dee p, pendul um not are w ith masse s of relationship, t hink masses w ork is revol utionary war era of thi ngs, now obsolete has, buried busine ss w ork, ignored masses work of situation compared General ; some l eaders not do masses work , ol d method regardle ss of w