probl ems that ca nnot be ig nored. Some lea ders unwilli ng to do masse s work, masses conce pt weak, on masse s feelings not deep, pendul um not are with masse s of relationship, think masse s work i s revoluti onary w ar era of thing s, now obsol ete has, burie d business w ork, ignored masses w ork of situation compared General ; some lea ders not do masse s work, old method regar dless of wit