probl ems that ca nnot be ig nore d. Some lea ders unwill ing to do masses w ork, masse s concept weak , on ma sses feeli ngs not de ep, pendul um not are with masses of relationship, t hink masses w ork is revol utionary war era of thi ngs, now obsolete has, burie d busine ss w ork, ignored masses w ork of situation com pared General ; some l eader s not do masses w ork, ol d method regardle ss